So there are signals of problems, might be technical, might be competence, doesn't really matter though, pay attention to the signals and save yourself some grief.
When I pushed my cart toward the only open checkout and saw a line I proceeded ahead anyway. Mistake. Big Mistake.
I mean, seriously, the phone is ringing and this clerk refuses to pick it up. She can't scan the products and so is trying multiple times and then typing in the bar code number. REALLY?
It's absolutely unacceptable. This employee and the manager to whom she reports should both be fired now, escorted off the property, and asked to never return again. They are both incompetent. They are both costing this business money and goodwill. And the General Manager should fear for her job too because allowing this crap is unacceptable.
It is so easy to stand out in this world of mediocrity and incompetence. Just do YOUR basics. Do them well every single time and you will stand out as Brilliant! If you can't do your basics, then get out and find another business where you can perform. Don't make me go "postal"!
