Nobody's Home

Have you ever been talking to someone and you look in their eyes and "nobody's home"?
Wow!  What a feeling... and it is not good.
I am amazed and dismayed that a company where I do business is hiring people to interface with the public and NOBODY'S HOME there.
You've read my rants before about my trials and tribulations with the grocery baggers.  So, okay, I had yet another bad experience at the grocery store.  No surprise.  These guys are vying for a space in the annals of really bad service organizations right next to airlines.
I just can't believe that a company figures that a grocery bagger is only worth, I don't know, minimum wage?  Whatever.  But that face to your customers is YOU.  So, tell me, is it worth hiring merely someone who walks upright?  Seriously?
When I ask the guy to not put EVERY single can I bought today in the same bag and he doesn't know what I mean... is that who you want to be the face of your company?  Come on!

The Difference Between Relentless & Consistent

Look at these word pairings and detect the difference:

RELENTLESS consistent

AMAZED impressed 
POSITIVE satisfactory

PERSNICKETY choosy 
UNSWERVING dependable

SECURE                 comfortable

See how each pair can be found in a list of its own synonyms... but the first is MORE, it is PASSIONATE, it is NOTEWORTHY, it is WORTH STRIVING FOR.

It's also a tiebreaker... it is the reason I will choose you over somebody else who supposedly does the same thing as you.

I will ALWAYS ALWAYS ALWAYS choose to spend my money at places where there is passion, where I feel secure, where the experience is just BETTER.